Robert “Gus” Burrell, LUTC, ChFC

Founder & President
Telephone: (260) 484-7010 ext. 201

CMS Certified for Individual and SHOP Marketplace Enrollment.
National Producer Number (NPN): 968654

Gus began his career in the life/health insurance field in 1977 and founded Health Insurance Shop, Inc. in 1981. He oversees the daily operations of the agency, managing aspects of the business in conjunction with the entire management team. In addition to his leadership role, Gus continues the company tradition of being directly involved with clients. He takes an active role in building and maintaining relationships with new and longtime clients – both business and personal. He is also active in the community, serving a number of organizations including the Boys Scouts of America for 13 years running.

Michelle Walters, PHR, CHRS, CSIS, CCWS

Executive Vice President
Telephone: (260) 484-7010 ext. 203

CMS Certified for Individual and SHOP Marketplace Enrollment.
National Producer Number (NPN): 5307721

Michelle has been working in the life/health insurance industry for over 20 years. From administration to sales in the small group arena, Michelle possesses an abundance of health insurance knowledge that she enjoys sharing with employers and employees alike. Michelle prides herself as a reliable source for employee benefits, human resource and compliance/legislative information for employers big and small. Michelle has earned her Professional Human Resource (PHR) designation, as well as becoming one of the few area agents certified as a Healthcare Reform Specialist. She most recently completed training and successfully passed examinations to become a Certified Self Insurance Specialist, Certified Corporate Wellness Specialist, and a Certified Personal Trainer.

Linda Burrell

Vice President & Office Manager
Telephone: (260) 484-7010 ext. 202

Linda became an active member of the Health Insurance Shop, Inc. team in 2008. She not only oversees the day-to-day accounting activities of the agency but also adds her cheerful, positive attitude to the office environment.

Chrissy Henderson

Individual Products Manager
: (260) 484-7010 ext. 205

CMS Certified for Individual Marketplace Enrollment.
National Producer Number (NPN): 8142208

Chrissy joined Health Insurance Shop, Inc. in 2001, bringing with her more than five years of life/health insurance experience. She possesses exceptional knowledge of products in the marketplace and provides outstanding service to our individual clients and prospects.

Chris Ivancic

Individual Plan Sales
Telephone: (260) 484-7010 ext. 208

CMS Certified for Individual Marketplace Enrollment
National Producer Number (NPN): 1456287

Chris has been working in the insurance industry for nearly 30 years. His specialty is with individuals in the 50+ age group – focusing on Medicare health plans, long-term care coverage, final expense life insurance, and annuities. Being part of the individual insurance area of Health Insurance Shop, Inc. allows Chris to market life and health insurance plans both one-on-one and in a seminar setting. Chris says, “Seminar marketing is my favorite way of getting my message out to the consumers. The group setting allows the exchange of information through questions and answers, benefiting everyone in the room.”

Krystal Peden

Individual & Group Sales
Telephone: (260) 484-7010 ext. 207

CMS Certified for Individual and SHOP Marketplace Enrollment.
National Producer Number (NPN): 16283247

Krystal joined Health Insurance Shop, Inc. as an administrative assistant in October of 2010. She has recently assumed the role of Renewal Coordinator in an effort to streamline the group renewal process.

Natalie Burrell

Administrative Assistant
Telephone: (260) 484-7010 ext. 210

Natalie provides the staff at Health Insurance Shop with much needed administrative support. Whether it’s typing, data entry, or just being another pleasant voice answering the phones, she helps our agents accomplish their daily tasks.